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Site 1 : Clementi market
Background of clementi food market
Site 2: Taman Jurong Market
Background of Taman Jurong Market
Solutions and Suggestions for Improvements Analysis and Conclusion
Surveys and Suggestions
Clementi survey results
Taman Jurong Market Survey Results
Analysis and Conclusion

Analysis and Conclusion

Overall, in comparison,

Taman Jurong Food Market has been better maintained as compared to Clementi Food Market.

	Clementi Food Market	Taman Jurong Food Market
Approach to Building	O	O
Change in levels	D	O
Edge protection	O	O
Floor surfaces	D	O
Gratings	X	X
Walls	O	O
Protruding Objects	D	O
Doors	O	D
Illumination	O	O
Sanitary provisions	D	O
Walkways	D	O
Seating Arrangement	D	O
Signage	D	O
Passenger Lift	X	D

O – Adequate maintenance

D – Inadequate maintenance/ Can be improved

X – Not applicable

Taman Jurong Market Survey Results

Clementi survey results

Link to survey result: http://www.surveymonkey.com/MySurvey_Responses.aspx?sm=wGeLN8Be0rRAbv0QSNFzgInut%2be%2b6yiHo6qqe5w7%2fy4%3d

Surveys and Suggestions

-------------- SURVEY ----------------------

http://www.surveymonkey.com/MySurvey_Responses.aspx?sm=wGeLN8Be0rRAbv0QSNFzgInut%2be%2b6yiHo6qqe5w7%2fy4%3d

How often do you visit this Hawker Centre?
Almost everyday
2 - 3 times a week
2 - 3 times a month
2 – 3 times a year
Almost never

Do you work/study/live in this area?
Yes
No

Are there sufficient signs to the toilets and other amenities?

Yes
No

Have you bumped into unnoticed objects protruding from walls?

Yes
No

Are the walkways between tables and stalls wide enough to comfortably to travel?
Yes
No

Are the slopes available for disabled sufficient?
Yes
No

Have you ever slipped (due to the floor material) while walking around the Hawker Centre?
Yes
No

Are there sufficient tables available for wheelchair-bounded people?
Yes
No

Are the lightings sufficient?
Yes
No

Do you feel that the hawker centre is accessible for the disabled?
Yes
No

---------- END -------------

Survey analysis: Clementi

Survey analysis: Jurong West

Solutions and Suggestions for Improvements

Site 1: Clementi Food Centre

1. Approach to building
Although there were many slopes around the building to enter the food centre, there were a lack of slopes inside. There is a small heighted walkway between the inside of the food centre and outside street. Thus more slopes can be added inside so that disabled will be able to travel into the food centre conveniently.
Another point to note is that the slopes are smooth all around and it may cause difficulty when wheeling into the food centre. A suggestion would be to make the slopes straight and secure.

2. CHANGE IN LEVEL
There were many ramps provided but not all ramps had coloured bands indicating the change in level. The suggestion is to paint a different coloured line across the ramp to indicate this change.

3. FLOOR SURFACES
The area around the sinks are all tiles. Yes they are easy to maintain but when wet may cause it to be slippery and hazardous. A suggestion would be to put a mat on such areas as changing the entire surface would be too costly and time-consuming.

4. Protruding Objects
The protruding objects block space around the walkway. A wider corridor should be considered. Also, telephones protruding along the walkways between stalls can be dangerous especially to wheelchair-bounded users and children where the phone would be their head-height.
Furthermore, there are hazardous objects protruding from the walls.
Sufficient and efficient management has to be carried out to ensure that there are no hazards protruding from the walls and warnings should be placed when objects protruding are at dangerous heights. The telephone would be better placed if there was a table underneath it instead.

http://i189.photobucket.com/albums/z80/asdcvbtuym/brf%20project%20clementi%20wiki/12.jpg

5. SEATING ARRANGEMENT
More seats can be provided to have 40% of the capacity with fixed seating. These fixed seats will cater to the ambulant disabled as well as family/friends who may accompany them.

Site 2: Taman Jurong Food Centre

1. SANITARY PROVISIONS
The closets should be checked and made sure that the seat protector is placed back after a maintenance.

2. PASSENGER LIFT

The lift car had grab bars fixed on sides but NOT on rear end of the lift car. They should have additional railing fixed in the rear end too.

Background of Taman Jurong Market

Background information of the building

Consolidation of market and two old food centres transformed into community hub

NEWS RELEASE NO: 25/2005

DATE OF ISSUES: 24 May 05

Taman Jurong Market & Food Centre opened for business on 9 May 2005, after the completion of the upgrading of the Centre under the Hawker Centre Upgrading Programme (HUP) at a cost of S$14m. The 5-storey building, by far the centre with the highest number of storeys upgraded under the programme, has a market on the first storey and a food centre on the 2nd and 3rd storeys. The car park is located on the two upper floors of the building.

Adjacent to Taman Jurong Community Club and linked by a bridge on the Centre's second storey, the Taman Jurong Food Centre acts as a community hub, linking Singaporeans through a common, renowned past-time - eating.

Previously known as the Yung Seng Food Centre, Taman Jurong Market & Food Centre is a consolidation of three previous hawker centres slated for upgrading - Corporation Drive Market, Corporation Drive Food Centre, and Yung Seng Food Centre. Designed to balance aesthetics and functionality, the new Centre boasts a vast transformation - with ample parking space, a variety of seating arrangements to accommodate customers' needs, plenty of ventilation and systems to minimize smokiness and greasiness. Al fresco dining areas add to Taman Jurong's relaxed ambience.

With an open design concept, the market on the first storey is open and easily accessible from the road and its neighbouring facilities. The two-storey food centre is accessed through a central circulation space which is three-storeys high and affords patrons visual connection to the neighbourhood beyond. There are 122 cooked food stalls altogether on these two floors, and the entire Centre has a total seating capacity of 1,705.

The stalls in the food centre are arranged around two naturally-lit courtyards as well as along the periphery of the building. The courtyards draw light into the market and food centre while allowing for natural ventilation through the building. Patrons can choose to dine in the courtyards or along the building periphery.

The design of the building facade aims to convey varying degrees of transparency and give the building unique definition. In addition, the sun-shading systems give the building a strong architectural expression.

'The upgraded hawker centre is brighter, more spacious, and well-ventilated, which is good for the customers and stallholders, and we hope this will attract more customers to the Centre,' said Mr Andrew Lau, Manager, National Environment Agency.

To date, 38 markets/food centres have been upgraded under the HUP and 12 more centres are currently being upgraded.

Site 2: Taman Jurong Market

1. Approach to building

Access has to be provided at the level of approach for persons with disabilities to alight from and board a vehicle. Passenger alighting and boarding point

There is a level ramp has been provided at the drop-off point for access to the Hawker Centre.

There is adequate colour banding around the ramp to guide disabled through the path way at the drop-off point.

2. Change in level – ramps

Width
The minimum width of a ramp shall be 1200 mm and this is so.

Surfaces
Ramps and landing surfaces shall be slip-resistant and in accordance with the current edition of SS 485. The surface is of crushed stone so that it would be rough and non-slip.

Landings

Ramps shall have a level landing at the top and bottom of each run and also where the run changes direction.
Where the horizontal run of an approach ramp exceeds 9.0 m in length, an alternative stepped approach

Ramp Handrails, a ramp run with a rise greater than 175 mm shall have handrails that are on both sides and are placed at a height of between 800 mm and 900 mm above the floor level. This is complied.

Handrail extensions are no more than 300mm beyond the top and bottom of the ramp to provide support for persons who may need help to negotiate the ramp; and does not project into another path of travel.

3. Edge Protection

Ramps and landings not adjacent to a wall shall have an edge protection such as a kerb with a minimum height of 75 mm which as shown below, is provided.

.

4. Floor Surfaces

Floor surfaces shall –

(a) be stable, firm, level and slip-resistant;

(b) not have any projection, drop or unexpected variation in level;

(c) have colour and tone that are contrasting with the walls, otherwise the skirting must provide a clear distinction between the floor and wall; and

(d) Where there is a change in level, contrasting colour bands are to be provided to alert the users of the change in level.

5. Gratings
Where possible, gratings should be located outside the accessible route. But there are no gratings at the site.

6. Walls
The corners of walls should not have sharp edges.
The wall finish shall be smooth or, in the case of rough walls, have trailing bars placed at a height of 840 mm from the floor level so that persons with visual impairment can trail along it without hurting their hands.
In the Hawker Centre, the walls are all smooth therefore there was no need of trailing bars.

7. Protruding Objects

Obstacles, projections or other protrusions shall be avoided in pedestrian areas such as walkways, halls, corridors, passageways or aisles.

Undetectable objects attached to a wall include fire extinguishers as shown in the picture. There were not many detectable objects around and undetectable were neccessary.

8. Doors
At least one power assisted or automatic door should be provided at the main entrance to a building. But for the Hawker centre, the entire area is open to enter; therefore there is no need for an entrance door. The only doors accessible to public are the toilet doors.

The door has a horizontal bar which will aid the disabled and has a easily grabbable handle to open the door effectively. The handle is also very easy to lift and thus the door is working in good condition

9. ILLUMINATION

Lighting shall be uniform.
Extreme difference in the level of brightness should be avoided.
Lights shall be acceptably bright but should not cause glare or shadows that would give rise to optical illusions. Ceiling mounted light fittings with diffusers shall be positioned longitudinally at the centre of the accessible route.

The lighting in the food centre consists of natural lighting and fittings. The roof and open corridors allows light into the centre so this will save electricity thru the daytime. At night lights uniformly spaced above the seatings (picture with the blue tables) will light up and this is complies to the code effectively.

10. SANITARY PROVISIONS

GENERAL

At every level of a building where toilets are provided, at least –

one individual washroom for wheelchair users, as described in clause 4.9, shall be provided for both the male and female; or

one water closet compartment for wheelchair users, as described in clause 4.10, shall be provided in both the male and female toilets.

There is adequete space and railings in the disabled toilet. In addition, the disabled toilet had 2 closets, one for children and one for adults. The centre actually created the extra closet in the case of a disabled child, and this is something outstanding.

The toilet is provided in the food centre and the door swings outwards too, complying to the code. There is even an emergency bell provided for the disable incase they may need additional help. But in this case, the seat protector for the disabled toilet was missing, a possible reason is that it was under maintenance but there was no notice.

EATING OUTLETS

GENERAL

Provisions of access shall be made available to persons with disabilities in accordance with clause 7.3 at all eating outlets and establishments, such as hawker centres, food courts or centres, fast food outlets and restaurants.

11. WALKWAYS WITHIN OUTLET

A circulation path of at least 1200 mm wide shall be provided in front of the stalls.

An accessible route with a minimum clear width of 900 mm shall be provided from the circulation path to the tables intended for persons with disabilities. The space in between is wider than the clementi food centre.

12. SEATING ARRANGEMENT

Where fixed seating is provided in eating outlets and establishments, at least one table for every 10 tables or part thereof shall be provided for use by persons with disabilities or at least two tables, whichever is the greater.

The height of the table provided for persons with disabilities shall not be higher than 800 mm with a minimum clear knee space of 680 mm high and 480 mm deep.

Where the eating outlet or establishment is provided with fixed seats, the minimum clear space between the seats shall be 750 mm measured along the edge of the table

There are empty spaces in between the seats to provide space for the disabled. It is recommended that about 40% of the total table capacity be provided with fixed seats. In this case, the seating has a space left for the disabled and the other parts have fixed seats. Maybe more empty space could be provided.

In this case, the tables for disabled are located in a row so there are actually many tables catered for them unlike at Clementi. This is more effective and disabled friendly in comparison.

13. SIGNAGE

Directional signs shall be clearly displayed to direct persons with disabilities to the reserved table intended for their use. There are many signs in this food centre and it is more effective than the clementi site too.
The signs were strategically placed and are easy to read in this food centre.

Additional as compared to Clementi

14. PASSENGER LIFT

All lifts provided in a building shall include suitable provisions for persons with sensory impairments and ambulant disabled as a means of access from one level to another.
The emergency bell in the lift must be connected to a blinking light in the lift car to signal to persons with hearing impairment that the emergency bell has been activated.

Lift control buttons
The lift landing call buttonare mounted adjacent to the lift and the colour shall contrast with the wall finish. Lift landing call and car control buttons shall not be touch-sensitive but shall require a light positive pressure to activate them. A momentary audible announcement was also provided to signal each call registered and the storey reached.

Grab bars were placed at an appropriate height (between 800 mm and 900 mm from the floor level) and are fixed on sides but NOT on rear end of the lift car. An additional railing to be fixed in the rear end.